Privacy Policy

Welcome to The Heart of Chelmsford Podcast website. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website.

By using this site, you agree to the practices described in this policy. If you do not agree, please refrain from using the site.

1. Information We Collect

When you visit our website, we may collect the following types of information:

Personal Information you provide: such as your name, email address, or other details you submit when contacting us, subscribing to updates, or requesting to be a guest on the podcast.
Non-personal Information: such as browser type, device, operating system, IP address, and website usage data collected through cookies or analytics tools.

2. How We Use Your Information

We may use the information collected for purposes including:

Responding to your messages, enquiries, or guest requests
Sending updates, newsletters, or announcements (if you have opted in)
Improving our website, content, and listener experience
Analysing website performance and audience engagement
Ensuring compliance with applicable laws and regulations

We will never sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience, understand how visitors use the site, and improve our services.

You can adjust your browser settings to refuse cookies; however, this may limit certain website features.

4. Sharing of Information

We may share your personal information only in the following situations:

With trusted third-party service providers who help us operate the website (e.g., hosting, analytics, email services)
When required by law or legal processes
To protect the safety, rights, or property of The Heart of Chelmsford Podcast or others

5. Data Security

We take appropriate measures to safeguard your information against loss, misuse, unauthorised access, disclosure, or alteration. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your information
Withdraw consent to certain data uses (e.g., marketing emails)
File a complaint with your local data protection authority

To exercise these rights, please contact us at: [Insert Contact Email]

7. Children’s Privacy

Our website and podcast are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it.

8. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of third-party sites, and we encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

The Heart of Chelmsford Podcast
Email: admin@theheartofchelmsford.c.uk